Archives des Etude de cas - LOGOS

Étude de cas TGV Lyria

par Marjorie Lejeune | Déc 16, 2022

Étude de cas TGV Lyria Découvrez comment Logos a accompagné TGV Lyria dans la refonte de son parcours de réclamation afin de fluidifier le traitement des demandes et optimiser la satisfaction client. Télécharger l'étude de...

Ebook – Comment les Voicebots révolutionnent la Relation Client

par Marjorie Lejeune | Déc 16, 2022

Ebook – Comment les Voicebots révolutionnent la Relation Client Plongez-vous dans l’univers des voicebots, cette nouvelle technologie des centres de contacts. Découvrez ce qui se cache derrière ce concept d’intelligence artificielle et ce qu’il...

L’optimisation de la Relation Client d’un Géant de la Presse

par LOGOS | Oct 26, 2021

L’optimisation de la Relation Client d’un Géant de la Presse Comment CMI a atteintn une Satisfaction Client de 4,6/5 tout en divisant par 2 les coûts de production ? CMI & Logos, une collaboration sur l’ensemble de la Relation Client avec des...

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Étude de cas TGV Lyria

Ebook – Comment les Voicebots révolutionnent la Relation Client

L’optimisation de la Relation Client d’un Géant de la Presse

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